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Terms & Conditions



  • SHOPLOOOH E-Gift Cards are redeemable For Online and in-store purchase of SHOPLOOOH Malaysia. No fees of any kind will be charged against the unused balance of SHOPLOOOH E-Gift Cards.


  • Redemption of SHOPLOOOH E-Gift Card is only applicable in Malaysia. It cannot be redeemed in other countries. SHOPLOOOH E-Gift Cards are applicable to be redeemed in-store OR on our website at www.shoploooh.com Unredeemed value will not be converted to cash upon expiry of the SHOPLOOOH Gift Card..

    View your balance

  • You can view your SHOPLOOOH E-Gift Card balance by checking back the e-mail that you received it.span class="Apple-converted-space">


  • No refunds are permitted with respect to cards

    Lost or stolen SHOPLOOOH E-Gift Cards

  • If you suspect that someone has copied or stolen your SHOPLOOOH E-Gift Card, contact Customer Service immediately. SHOPLOOOH E-Gift Cards will not be replaced if lost or stolen without the purchaser's confirmation email as proof of purchase. SHOPLOOOH will not be liable for redeemed SHOPLOOOH E-Gift Cards if they have been stolen.


  • SHOPLOOOH E-Gift Cards/Gift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. SHOPLOOOH E-Gift Cards/Gift Cards are void if they are reloaded, resold, transferred for value, or redeemed for cash. Unused SHOPLOOOH E-Gift Cards/Gift Cards may not be transferred.

    Risk of Loss

  • Ownership and risk of loss of SHOPLOOOH E-Gift Cards passes to the purchaser as soon as we send our confirmation to the recipient. We are not responsible for lost or stolen SHOPLOOOH E-Gift Cards.

    Customer Service

  • If you need assistance with any aspect of your purchase, ownership, or use of your SHOPLOOOH E-Gift Card, please contact Customer Service. Please refer to your order number, or be ready to provide your email address.

    Payment methods

  • SHOPLOOOH E-Gift Cards may be paid for cash, Debit Card, and Credit Card when bought in-store. And paid with VISA, MasterCard or American Express via Ipay88 gateway when bought online.

    Delivery information and requirements for SHOPLOOOH E-Gift Card purchasers

  • All orders and successful delivery of SHOPLOOOH E-Gift Cards are subject to the approval of the purchaser's financial institution. Until the transaction is approved, your SHOPLOOOH E-Gift Card order may be cancelled or delayed. If the date on which you want a SHOPLOOOH E-Gift Card delivered has passed and the recipient has not received an email confirmation with the SHOPLOOOH E-Gift Card details, please contact Customer Service. Please refer to your order number, or be ready to supply your email address.

    Reasons for failed delivery

  • If you have confirmed the recipient's email address but the SHOPLOOOH E-Gift Card has not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed: 1. Spam filter blocked email or routed it to a bulk/spam folder. 2. Recipient's firewall blocked the email. 3. Email inbox has exceeded its size limit. 4. Invalid email address. If a spam filter is blocking our emails from getting to the recipient’s inbox, the email options/settings of the recipient will need to be modified so that our emails are not considered spam. If you need further assistance, please contact Customer Service. Please refer to your order number, or be ready to provide your email address.

  • SHOPLOOOH reserves the right to make amendments to any of the above Terms & Conditions at any time without prior notice. Please check back frequently to see any updates or changes to our T&Cs. Your continued use of the Site indicates your assent to the T&Cs as posted.

    (*Updated on 30/11/2021 by SHOPLOOOH)