We do not exchange but we accept return. You may return your item and credit voucher will be refunded for your next purchase. You may use it to purchased your preferred item.
We only accept returns for items that are in its original condition (with tag attached, unworn, unwashed and unaltered). You will be issued a credit voucher equivalent to the purchase price of each returned item(s), valid for 90 days. Delivery fees to return your order, if any, will not be refunded.
*Purchase of intimates, swim wears, accessories: jewelry are final and cannot be returned.
You may refer to our Terms & Conditions for more details.
Must complete and enclose the return form with your returned items via mail.
Mail your item to the following address:
1, Jalan Ekoperniagaan 2/4, Taman Ekoperniagaan,
81100 Johor Bahru, Johor.
Please provide us your tracking info once you mail out your returned item. We will email you once we receive your returned item and your return request will be processed within 3 working days.
Cash refunds are not provided for returns.
A gift card equivalent to the purchase price of the item(s) returned will be issued once we process your return. The gift card will have a 90 days validity.